Located at 6950 Pensacola Blvd, Pensacola, Florida, Extended Stay has made it to the top of our list as one of America's Worst Hotels.
The hotel/motel hybrid manages to deceive individuals on Expedia with pictures that look nothing like the room you actually get.
Extended Stay located in Pensacola manages to have everything that you don't want with zero amenities. There is no free breakfast, extra towels or business center. But instead, you get drugs, gangs, nasty rooms, roaches, prostitution and violence. Even with parking, you have to worry about someone breaking into your car.
The pictures on Expedia were obviously took a long time ago, because the rooms are not clean and are destroyed. They don't even give you real towels, they give you stained floor mats that are used when you get out of the shower. And you get two of those only. Next, the sheets and blankets are dirty, stained and covered in blood, other bodily fluids and cigarette burns. And when you turn out the lights, expect little visitors to crawl all over you, aka roaches.
On top of a dirty room with trash left behind and a broken fire alarm, the doors barely closed, and we had to put chairs propped up against them. And when trying to get to your room you come across drug and prostitution deals going down in the hallways with lookouts on every entry into the hotel scaring the hell out of guests as they just try to get to their rooms. All through the night, there was yelling, banging and fights going down in the hallways. I heard one mother crying out fighting with someone begging for her kids and for them to stop. Kids also lived in this horrific place that was so terrifying that you couldn't even sleep at night. The walls were dirty with holes all in them. Even the fridge look like it had been punched a few dozen times.
And on top of this, the property refuses to make things right (they couldn't even get their guests any towels at the least) and they hold you hostage there. You can leave, but even then, they refuse to give you even a dime back for your troubles. The one at Expedia even told me, "It's not my problem."
So, it's okay these days to have fake advertising, not give you anything you need to properly rest at a property that you paid to rest at, and you are just supposed to accept that? No, all of the people paying to stay here deserve way better than that. They deserve what the hotel page says on Expedia, not the lies you get in return.
In the end, Extended Stay is one of America's Worst Hotels and we have stayed in thousands across the United States. Be warned weary travelers, if you come across this little dirty gem on Expedia, keep on driving!